Privacy Policy

Last updated: 2025-10-06

House Homie (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website, contact forms, and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and address when you submit a form or request a quote.
Service Details: Information about your property, requested services, and scheduling preferences.
Technical Information: Non-personal data such as browser type, IP address, and device information to help us improve our website performance.

2. How We Use Your Information

We use the information we collect to:

Provide and manage cleaning and exterior services.
Communicate quotes, invoices, appointment reminders, and updates.
Improve our website, marketing, and customer experience.
Comply with legal or regulatory obligations as required.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

All personal information is stored securely using appropriate technical and organizational measures.
Access to client data is limited to authorized team members who require it to perform their duties.

4. Cookies

Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some site features may not function properly without them.

5. Third-Party Services

We may use trusted third-party platforms (such as email providers, scheduling systems, or analytics tools) that process data on our behalf. These providers are obligated to maintain strict confidentiality and data protection standards.

6. Your Rights

You may request to:

Access, update, or correct your personal information.
Withdraw consent for communications.
Request deletion of your information (subject to legal or contractual obligations).

To make a request, please contact us at contact@househomie.ca.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
contact@househomie.ca
613-854-6779
House Homie – Ottawa, Ontario, Canada